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Trouble Logging In / Forgot Password

Check for white spaces

  • If you believed that your login credentials are correct, then double check for extra spaces before and after your username/email and password.

Resetting your password

  1. In the login page, click on the “Forgot Password?” link below the login form.
  1. Enter your username or email address in the field.
  2. Then hit Request Reset Link.
  1. Check your email inbox for a password reset email from Shecan with the subject: [Shecan] Reset Password.
  2. Click the link Click Here and follow the instructions to reset your password.
  1. Type your new password or generate a new one.
  2. Then hit Save.
  1. Once you successfully reset your password, you may now log in.

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